Reservations can be made by calling our toll-free number 877-BAYGULF (229-4853).

All of our properties are privately owned and reflect the individual tastes of each owner.

Please ask as many questions about the specifics of a property as necessary, and view the photos that we have posted on the website.

In addition to the rental rate, your total cost will include the following taxes and fees:

  • Local taxes totaling 11%-12% depending on the county
  • Reservation fee
  • Departure Cleaning Fee
  • Property Protection
  • Application Fees

Check-in begins at 3:00 pm unless early check-in was confirmed and paid for prior to arrival. A valid ID is required at check-in.  Check-in is at William Raveis – Rentals, 250 Center Street N, Naples, FL 34108.

Check-out is before 10 am.  Please exercise courtesy to the arriving guest by adhering to the check-out time.

Request for cancellation must be provided in writing. The effective date of the cancellation is determined by the date on which the William Raveis Rental Associate receives written notification of the TENANT’s cancellation. Such notification shall be delivered to your William Raveis Rental Associate by mail to: William Raveis Florida Rentals at 250 Center Street N., Naples, Florida 34108.

If TENANT cancels their reservation more than 120 days (four months) prior to the Check-In Date, a 10% cancellation fee shall be incurred. The cancellation fee is calculated against total rental amount and payable to William Raveis Florida, LLC. Upon receipt, BROKER shall promptly remit 50% of cancellation fee collected to OWNER. Additionally, 100% of the reservation fee, travel insurance premium, application fees and credit report costs shall be forfeited by TENANT.

If TENANT cancels less than 120 days prior to Check-In Date, TENANT shall be obligated to pay all rent payments as specified in this agreement and all monies received by BROKER or OWNER may be retained.

Some properties require the payment of a refundable Security Deposit. Refunds are disbursed within 15 days after tenancy ends unless there is damage warranting delivery to the tenant of a Notice of Intention to Impose a Claim on Security Deposit.

Tenant agrees to pay a non-refundable $125.00 Damage Protection Fee. The fee covers unintentional damages to the rental property interior that occur during your stay, provided they are disclosed to your William Raveis Rental Associate prior to check-out. Damage in excess of $2,500.00 will remain the liability of the tenant and any payments due shall be made on demand to broker or owner immediately. Intentional damage will remain the liability of the tenant.

All homes will be professionally cleaned prior to your arrival. Daily service is not provided but we can request that service from an outside vendor for an additional cost. You are responsible for basic cleaning (e.g. broom swept floors and vacuumed carpets, all counter tops wiped down, refrigerator emptied), leaving the property in the same similar condition as when you arrived. Additional charges will apply for any cleaning over and beyond the basic cleaning.

Our 5-Step Cleaning Process:
Prepare, Clean, Sanitize, Check, and Reset.

Step 1: Prepare

  • Ventilate the space before and during cleaning, when possible
  • Use disinfectants approved by your local regulatory agencies for use against COVID-19
  • Always read the directions and warnings on your cleaning products carefully
  • Wash or disinfect your hands, and wear a mask and gloves while cleaning

Step 2: Clean

  • Sweep, vacuum, dust, and/or mop areas before sanitizing
  • Wash all dishes and laundry at the highest heat setting possible
  • Wipe down hard surfaces with soap and water

Step 3: Sanitize

Sanitizing is when you use chemicals to reduce the number of bacteria on surfaces such as doorknobs and TV remotes.

  • Spray high-touch surfaces in each room with an approved disinfectant spray
  • Let the disinfectant stand for the length of time specified on the product label
  • Allow the surface to air-dry

Step 4: Check

  • Refer to the best practices in each room-by-room checklist to make sure that all areas are cleaned and sanitized between each stay

Step 5: Reset

To help prevent cross-contamination, it’s important to finish cleaning and sanitizing a room before replacing items for the next guest. Make sure to:

  • Wash your hands and replace gloves before replacing guest supplies, linens, and cleaning kits
  • Safely dispose of or wash cleaning supplies and protective gear
  • Don’t re-enter a room once it’s been sanitized
  • Empty and/or clean your equipment (ex: vacuum, microfiber cloths) between each turnover

All of our vacation homes are maintained to a very high standard. We take great pride in our proactive approach to maintenance and this attitude reduces the likelihood of maintenance issues occurring during your stay. All maintenance issues should be reported to our Maintenance Department at 239-594-2226. We will make every effort possible, to correct the issue in a timely manner. No refund will be made for equipment failures.

All of our properties are non-smoking.  Smoking is not permitted inside any of our homes, on the patios,  lanais, terraces or garages.

Many of our rental properties are located in mix-use neighborhoods that include both short-term guests and full-time year-round residents. Please be sure to observe all rules and regulations, which are provided for each property. All guests are required to conform to all rules and regulations of the properties.

Each home will be prepared with linens on all beds as well as bath towels, hand towels, and washcloths for each guest.

Here is a list of our standard amenities:

  • Pots and pans
  • Coffee maker
  • Glassware
  • Kitchen towels and sponges
  • Dishes
  • Silverware
  • Hangers
  • Hair dryer
  • Iron and ironing board
  • Bottle opener
  • Cable or satellite television
  • Wireless internet
  • Beach chairs
  • Beach/Pool towels

Please inspect your unit and notify us immediately of any problems or issues. Every effort will be made to ensure that your unit is clean and undamaged before your arrival. Please notify us immediately of any items that need attention to ensure these problems are taken care of immediately and that you will not be held responsible.

We cannot make rate adjustments or offer rebates due to nearby construction, road repair, etc.

Monday – Friday: 8:00am – 8:00pm
Saturday: 8:00am – 5:00pm
Sunday: 9:00am – 5:00pm

Toll-Free: 1-877-BAY GULF
Local: 239-514-0196
Email:  [email protected]
Urgent Matters:  Please contact your Rental Associate.
Emergency:  911